Caterham Valley Computers was established over twenty five years ago. We are a small business with staff who enjoy working with computers and gain their satisfaction from dealing with satisfied, happy customers.
We guarantee that our customers will receive excellent, local service from staff who know what they are talking about.
…and we haven’t used stock photographs on our Website to give a false impression of who we are or what we do!
We have had retail premises in Caterham Valley for over 25 years.
In 2011 we acquired the freehold to our new premises at number 15 Godstone Road and after three years of extensive refurbishments and a custom fit-out we moved in early March 2014. The new premises include a modern computer retail area, a large repair workshop, a fifty square meter secure stock room, interior vehicle loading bays and customer parking at the rear.
During 2018, we stopped all retail activities apart from the sale of computers and laptops (where we increased selection and stock levels). This has enabled us to keep on top of our busy repairs business, meet the growing demand for our Web services business and still sell computers to our local customers. Our neighbours at Craft Stationers have taken over the sale of peripherals, cables and printer inks etc.
- We warrant all sales and repairs
- Local service and support
- Convenient customer parking
- Best equipped facilities in the area
- Largest parts inventory in the area (faster repairs)
- Friendly, knowledgeable staff
Had been having problem with ‘Outlook 2010’ emails for the last 2.5 months and despite having a number of IT guys look at my PC, they were unable to resolve the issues. As I needed to urgently resolve the matter I checked out Checkatrade,com and came across ‘Caterham Valley Computers’. They had exceptionally good reviews and many clients giving 10’s across the board. After taking my Dell Inspiron PC into them they assessed problems promptly and quoteda good price for the work. They had the PC for a while and gave me regular reports on the progress and always kept in touch. They are a very professional business, have friendly staff and one cannot fault their helpful advice, quality of service and communication skills. Wouldn’t hesitate to recommend them and if were possible would give them 11/10 across the board, I wouldn’t go anywhere else for computer issues.
Excellent service, kept me informed, Brad went the extra mile to deal with a difficult Software Problem.
I was really pleased with the work that was carried out, but most of all with their honesty.
I was extremely happy with all aspects of the service. The gentleman dealing with my request was exceedingly helpful, knowledgeable, professional and trustworthy. Quite amazing was also the fact I was strictly charged for the work that had been completed successfully, and was told that if they could not perform my request that they would not charge me a penny. I would thoroughly recommend the service.
The service was excellent. I was kept informed at all times. Very good price.
Brilliant company, extremely helpful and knowledgeable.
I have used Caterham Valley Computers for over 10 years and purchased 4 computers from them, mainly laptops. I am running my own business and being able to access the quality of service which is provided by the Caterham Valley Computers team makes a huge difference to me as I can focus on my business priorities and not on concerns linked to IT/Computer issues. ON all occasions I found the team reliable, credible with the depth and breadth of expertise required and with “can do” attitude. Replies are always speedy, personal contact is tailored to my needs, time is taken to answer questions and they are able to help virtually or face-to-face.
Repair of computer and transfer of data
Excellent and friendly service.
My daughters laptop had a power supply problem the guy there looked at it and immediately explained what the problem could be and explained the costs involved. They took the laptop for further inspection and a few days later explained to me that it was not economically viable to repair due to the poor construction in the first place. I was impressed by their knowledge and honesty and the fact they didn’t let me throw lots of money away on a lost cause. I would use these guys again and wished I’d gone there to buy the laptop in the first place as I wouldn’t have thrown my money away on Rubbish.
… Knowledgeable helpful enthusiastic staff. Prices compare well with multiples like PC World, and the customer service is far better.
My email had been hacked and I have little knowledge of what to do, luckily for me I was working for Brad the owner of Caterham Valley Computers. He has cleaned the computer installed an antivirus and everything is now working. They are quick, polite and very helpful.
I took my 5 year old Acer Aspire 5733 Laptop in as the day before it had lost all connection with the internet. … I was greeted by a very cheerful pleasant young man and I explained my problem. He wasn’t too surprised at my difficulty as he was getting a regular flow of customers recently with the identical trouble. Fortunately for me this experience had resulted in them discovering a simple solution for most people and my fault was put right in half an hour, which included a quick instruction session for me. On top of this excellent service he did not charge me for the repair!!!
Needless to say I have no hesitation in recommending Caterham Computers to everyone who has computer problems or is looking for advice on buying a new computer. Brilliant.
These guys gave me good advice and didn’t try to sell me what i thought i needed but didn’t!